Data Deletion

Xayra — Your Pocket Companion · Last updated: 29 October 2026

You can delete your Xayra notes on your device, remove optional backups from your Google account, and ask us to assist with deleting applicable subscription-related information. Xayra does not require you to create a Xayra account.

1. Delete notes and other local content

In Xayra, delete individual notes or to-dos using the available in-app controls. If you wish to remove the app and its local data, you can uninstall Xayra or clear its app storage through Android settings. Important: uninstalling or clearing app storage may permanently erase notes that are not saved in a restorable backup. It does not cancel a paid subscription or automatically remove Google Drive backups.

2. Delete optional Google Drive backups

If you used Xayra's optional Google Drive backup, the encrypted backups are held in your own Google account's hidden application-data storage. You can remove Xayra's stored app data using the Google Drive settings for managing apps and hidden app data, when available. Make sure you are signed in to the same Google account used for the backups. Removing this data can permanently prevent restoration of those backups. Disconnecting Google Drive inside Xayra does not, by itself, delete existing backups.

Google Drive help: Google Drive Help Centre.

3. Request deletion of subscription-related data

If you have used Xayra Premium, Google Play processes your purchase and RevenueCat processes subscription entitlement information using an anonymous Xayra customer identifier. To request deletion of subscription-related information that we can manage through RevenueCat, email support@xayra.org with the subject Xayra data deletion request.

Please tell us that you are requesting deletion of subscription data and, if available, provide a Google Play order reference or other information sufficient to locate the relevant subscription record. We may need to verify that the request relates to your purchase before taking action. Do not send payment card details, passwords or Extra Privacy recovery codes. We will review your request and explain what we can remove and whether any information must be retained under applicable law or by a third-party provider.

4. What may remain after a deletion request?

Deleting a RevenueCat subscription record does not automatically erase an anonymous subscription identifier stored by the RevenueCat SDK in Google's Android Block Store or an existing Google device backup. That identifier may survive uninstalling Xayra, although the removed RevenueCat record would no longer be available through it. Clearing device or Google backups can affect unrelated information; do not reset your device solely for this purpose without understanding the consequences.

Google Play may independently retain purchase, payment and transaction records under its own policies and legal obligations. We cannot directly delete records controlled by Google. Data you exported or copied outside Xayra must be deleted separately wherever you stored it. We may retain limited information needed to handle a request, meet legal obligations, resolve disputes or prevent fraud, as permitted by law.

5. Need help?

Email support@xayra.org for data deletion questions or to make a request without installing the app.

For information on how we handle personal information, see the Xayra Privacy Policy.